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Rubber Recoating

The PVC rubber coating on YellowThing®/XtraHand® Clamp tools are warrantied for the life of the tool.
Customers are responsible for all shipping and handling charges as detailed under the options described below:

YellowThing®/XtraHand® Clamp Exchange Program for U.S. Shipping Addresses:

Option 1 (Fastest):
  1. Advance purchase the replacement YellowThing® and/or XtraHand® Clamp tool(s) you need via our website or over the phone. Ordering other items at the same time will ultimately save you on shipping.
  2. Return your damaged YellowThing® and/or XtraHand® Clamp tool(s) with a copy of the invoice/packing slip included with your replacement order to us at:
      3. No-Mar Tire Changers
      Rubber Re-Coating Exchange
      1160 Reco Ave
      St. Louis, MO 63126-1027
  • Upon receipt and verification of the returned item(s), we will issue a STORE CREDIT for the amount paid in advance for the replacement item(s) (credit subject to being prorated if items returned do not match the quantity of items purchased). Shipping charges and any applicable taxes and fees will not be credited. Shipping charges both ways are the customer's responsibility.
  • Store credits can be applied towards future purchases up to one (1) year from date issued.
  • We do not refund/credit advance purchase YellowThing®/XtraHand® Clamp exchange program replacement item(s); store credit only.
  • Items other than YellowThing® or XtraHand® Clamp tool(s) returned for warranty exchange which are will be discarded and not be issued any store credit.
Option 2:
  1. Package the YellowThing® and/or XtraHand® Clamp tool(s) you are returning and include a note with your name, address, telephone number and email address, along with payment for return shipping and handling as described in step 2.
  2. To cover return shipping and handling costs, you must include payment as follows:
    Enclose a check or money order payable to "No-Mar Enterprises LLC" in the amount of:
    $15.00 for up to 2-3 small items, or $25.00 for larger items    .
    (If you're not sure which return shipping fee applies, usually 3 YellowThing® or XtraHand® Clamp tool(s) or any combination thereof qualify as a "small" package, and any more than 3 qualify as a "large" package. If you are unsure which fee applied to your case, please call us first.)
  3. DO NOT send your item(s) for exchange without payment. They will be discarded after 5 days. If we have to take the time to chase you down for payment, there is an additional $25.00 labor charge in addition to the applicable exchange shipping & handling fee.
  4. Ship your part(s) and return shipping & handling payment to us at:
      5. No-Mar Tire Changers
      Rubber Re-Coating Exchange
      1160 Reco Ave
      St. Louis, MO 63126-1027
  • YellowThing®/XtraHand® Clamp Exchange Program orders are usually processed and shipped within 7 (seven) business day of receipt.
  • Items other than YellowThing® or XtraHand® Clamp tool(s) returned for warranty exchange are ineligible and will be discarded.
  • We DO NOT accept prepaid shipping labels included with returned items. There are other costs (time & labor) to processing an exchange aside from shipping cost alone.

YellowThing®/XtraHand® Clamp Exchange Program for International Addresses:

Option 1 (Fastest):
  1. Advance purchase the replacement YellowThing® and/or XtraHand® Clamp tool(s) you need via our website or over the phone. Ordering other items at the same time will ultimately save you on shipping.
  2. Return your damaged YellowThing® and/or XtraHand® Clamp tool(s) with a copy of the invoice/packing slip included with your replacement order to us at:
      3. No-Mar Tire Changers
      Rubber Re-Coating Exchange
      1160 Reco Ave
      St. Louis, MO 63126-1027
      USA
  • Upon receipt and verification of the returned item(s), we will issue a STORE CREDIT for the amount paid in advance for the replacement item(s) (credit subject to being prorated if items returned do not match the quantity of items purchased). Shipping charges and any applicable taxes and fees will not be credited. Shipping charges both ways are the customer's responsibility.
  • Store credits can be applied towards future purchases up to one (1) year from date issued.
  • We do not refund/credit advance purchase YellowThing®/XtraHand® Clamp exchange program replacement item(s); store credit only.
  • Items other than YellowThing® or XtraHand® Clamp tool(s) returned for warranty exchange are ineligible and will be discarded and not be issued any store credit.
Option 2:
  1. Package the YellowThing® and/or XtraHand® Clamp tool(s) you are returning and include a note with your name, address, telephone number and email address. We can not process your replacement without a valid email address.
  2. Return your damaged YellowThing® and/or XtraHand® Clamp tool(s) with above information included with your replacement order to us at:
      3. No-Mar Tire Changers
      Rubber Re-Coating Exchange
      1160 Reco Ave
      St. Louis, MO 63126-1027
      USA

  • Once your parts have been received and processed, we will email you a PayPal Invoice for the return shipping and handling costs. Payment must be received within 30 days of such email or the parts will be discarded and the exchange order canceled.
  • YellowThing®/XtraHand® Clamp Exchange Program orders are usually processed and shipped within 7 (seven) business day of receipt.
  • Items other than YellowThing® or XtraHand® Clamp tool(s) returned for warranty exchange are ineligible and will be discarded.

REV. 1/4/2016